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Enterprise

Car & Van Hire - Durham

Durham

Location Details

Darlington Road
NEVILLES CROSS
Durham, ENG, GB, DH1 4PE

Get Directions
+44 191 386 8666
Pick-Up Service Available
After-Hours Returns Unavailable
The city of Durham is on the River Wear in the North East of England. Durham is a historical city, with a Norman castle and a cathedral dating back to 1093AD, both UNESCO World Heritage Sites. The cathedral is the final resting place of the 11th-century saint, Cuthbert. It is also where the remains of the Venerable Bede lie in repose. The marketplace and adjacent streets provide plenty to interest the avid shopper and there are over 630 listed buildings, including Elvet Bridge, St Giles Church, Gilesgate, and the Chorister School. Durham is a university city and boating is popular both among student rowers and the general public, who regularly hire the pleasure boats available. A regatta takes place in the town each year. Durham is ideally placed for touring; it is 18 miles south of Newcastle and close to the North Yorkshire Moors, Yorkshire Dales and Northumberland National Park. Enterprise Rent-A-Car is situated just over a mile from the city centre, on Darlington Road at Neville’s Cross. The distance is easily walkable; alternatively, take a bus from the station (Enterprise is on a busy route) or take advantage of Enterprise’s offer of a pick-up service.

Cheap Van and Car Rental in Durham

Enterprise’s best deals are to be found online; they are difficult to beat. There is a wide range of cars and vans available for hire, for periods ranging from one day to much longer. Enterprise takes customer service seriously and from the first contact will go out of their way to put together a great package for you. To be certain of getting the vehicle of your choice, book as early as you can – this will also help you to save money.

Durham Van Hire

Whether you are a homeowner who needs to take junk to the local tip, a local small business who needs to hire because your own vehicle is off the road, or you are a new business owner and it’s early days to be buying your own vehicle, Enterprise has just the van for you. From a small, economical, commercial runabout to sturdy Ford Transits, you are guaranteed to find something to suit you. Learn more about Enterprise van hire.

A Wide Range of Vehicles to Hire

Whether for solo driving, a couple’s weekend away or a group excursion, Enterprise has cars for every purpose. If your car is off the road, making it difficult for you to juggle the school run and your job, car hire may be just the solution you are looking for, so check out the cars for hire here. If you are planning a trip into the country and driving a 4x4 has always been something you fancied doing, Enterprise can accommodate you. Enterprise even hire out a 9-seat minibus, so you can ensure your local team never miss an away match again.

Driving Information in Durham

Durham lies on the A1(M), which passes to the east and is the main route into the city for those not coming from the west. Newcastle Airport and Durham Tees Valley Airport are both about 25 miles away. Public transport is plentiful and managed by Durham District Council. There is a park and ride service from three sites outside the city, operating every 10 minutes between 7.00am and 7.00pm, Monday to Saturday. There are four privately operated multi-storey car parks in the city and a number of smaller, council operated facilities.

Rental Policies

Additional Drivers - There is an additional charge of 10 GBP per day for each Additional Authorised Driver.

AGE - All drivers must be a minimum of 25 years old.  Only drivers over 30 years old may rent Full-Size MPVS, Premiums, or Four-Wheel Drives.

For vehicles travelling to the Republic of Ireland, there is an additional charge of 75 GBP per rental. Please call the branch in advance. Vehicles may not travel outside the U.K. and Ireland.

Damage waiver is included in the price of the rental, subject to the terms and conditions of the rental agreement. Damage waiver reduces the amount you are responsible for in the event of damage to and or theft of the vehicle. The excess amounts applicable with damage waiver are- all cars – 1000.00 GBP- MINI MPVs, MPVs and commercial vehicles - 1150.00 GBP all premiums and 4x4s equals 1400.00 GBP.

All rentals where the vehicle is not returned to the same location as it was rented from will be subject to a one-way fee of up to £150. One-way rentals are allowed within all the UK, including Northern Ireland.

In the event of damage and or theft, an excess is applicable which varies depending on vehicle type and location. Excess Protection will cover up to 900.00 GBP of any damage, subject to terms and conditions of the rental agreement. The customer can reduce or eliminate possible financial exposure caused by loss or damage to the rental vehicle. The following excess amounts apply, all cars 1000.00 GBP, MINI MPVs, MPVs 1150.00 GBP, commercial vehicles 1150.00 GBP, commercial vehicles in Northern Ireland 1400 GBP, premiums and 4x4s 1400.00 GBP. Excess protection is an optional coverage that allows the renter to reduce the excess responsibility by 900 GBP. The price of EP varies by vehicle size and the prices are inclusive of VAT - premium location fee applies to airports - all vehicles except commercials - 11.99 GBP per day, Small Commercial Van - 14.99 GBP per day and all other Commercial Vans - 19.99 GBP per day.

Excess Protection is an optional coverage that reduces the applicable Damage Waiver excess (see Damage Waiver terms) to all cars 100.00 GBP, MINI MPVs, MPVs and commercial vehicles  250.00 GBP, all premiums and 4x4s 500.00 GBP. In Northern Ireland the reduced excess on all commercial vehicles is 500.00 GBP. You may wish to check if your personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If you decline Excess Protection then you are required to pay any applicable Damage Waiver excess and seek compensation from your carrier. The price of Excess Protection varies by vehicle size and the prices are inclusive of VAT. Premium location fee applies to airports.

Mileage- all vehicles include unlimited mileage.

For vehicles travelling to the Republic of Ireland, there is an additional charge of 75 GBP per rental. Please call the branch in advance. Vehicles may not travel outside the U.K. and Ireland.

Payment- if the rental is not prepaid, the renter must pay a deposit and the full rental charges using a major debit or credit card in his or her own name. If the rental is prepaid, the renter must pay a deposit using a major debit or credit card in his or her own name. The deposit is 200 GBP, or 500 GBP if renting a premium vehicle. Payment by a credit card in the main drivers name will be required to rent premium vehicles .  If the debit or credit card differs from that used to prepay the rental charges, an additional 200 GBP deposit is required. 

Enterprise offers roadside assistance protection – Rap. Rap allows enterprise customers to waive all financial responsibility for the following - tire and glass repair or replacement costs, except when part of a larger repair, replacement keys costs, and all recovery and call out charges imposed by our chosen roadside assistance providers as result of a fault caused by renter error. Rap does not exempt you from these charges if there is any breach of our rental agreement. The price of rap is 4.99 GBP per day.

DOCUMENTATION- ALL DRIVERS MUST PRODUCE ALL PARTS OF A VALID DRIVING LICENCE. NON-EU LICENCE HOLDERS ARE REQUIRED TO HAVE AN INTERNATIONAL DRIVING PERMIT IF THE LICENCE IS NOT IN ENGLISH. DOMESTIC RENTERS MUST PRODUCE A PHOTO ID – PASSPORT OR DRIVING LICENCE – AND TWO PROOFS OF ADDRESS SUCH AS A BANK OR CREDIT CARD STATEMENT, WHICH MUST BE LESS THAN THREE MONTHS OLD. INTERNATIONAL TRAVELLERS MUST PRODUCE A PASSPORT, PROOF OF RETURN TRAVEL AND RESIDENCY INFORMATION WHILE IN THE U.K. WE RESERVE THE RIGHT TO REQUEST ADDITIONAL ID OR CONDUCT FURTHER ID CHECKS. THESE MAY INCLUDE ID CHECKS WITH EXTERNAL PARTNERS WHO MAY CHECK SUPPLIED DETAILS AGAINST DATABASES TO WHICH THEY HAVE ACCESS.

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Durham Car Hire FAQs

The cost of a rental car depends on many factors and can vary greatly. These factors include:

  • The length of time you are renting the car
  • Car class selected
  • Rental location
  • Added insurance or protection products
  • Additional products selected
  • If you have to modify your reservation
  • If you have to extend your reservation
  • If you have to change your rental drop-off location

For the most accurate pricing, start a reservation.

To rent a car from Enterprise Rent-A-Car in the United States and Canada, you will need the following:

  • To be 25 years old 
  • A valid driver's license with a photo
  • A photo ID (For example: a driver’s license or passport)
  • Credit or debit card (check the acceptable forms of payment at the location you’re renting from)

Some locations may require additional information, including but not limited to: 

  • An International Driving Permit (IDP): If the license is written in a language or characters different to those of the country of rental, an IDP is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.
  • Return travel and accommodation information: Visitors to the UK must also provide proof of return travel and accommodation information while in the UK. 

As a customer, you have a choice as to how you would like to pay for fuel.

Fuel Policy at Non-Airport locations:

  • You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
  • A full tank of gas is not guaranteed.

Fuel Policy at Airport Car Rental Locations:

  • You may refuel the vehicle to the same fuel level you received when you picked up the vehicle, or if you choose not to refuel the vehicle to the same fuel level, you will be charged the local Enterprise rate which is typically above the local pump price. An additional refueling charge may apply at some locations.
  • You may opt to pre-pay for fuel -- Pre-pay gives you two conveniences:
    • You can avoid the hassle of having to fuel up the vehicle before returning.
    • Pre-pay fuel option is calculated at the local rate of gas minus a per gallon discount.

Note: Prepaid fuel is only sold in full tanks at the discounted price per gallon and is not refundable. Local fuel rates will vary by the area you are renting a vehicle.