Car & Van Hire - Heraklion

CUSTOMER WILL PARK THE CAR IN THE PARKING LOT AND A RENTAL REPRESENTATIVE WILL BE WAITING FOR HIM/HER AT THE RENTAL DESK IN TO COLLECT IT.  AFTER HOUR SERVICE IN AIRPORT DESKS OF HERAKLION, RHODES, CORFU COST 20 EUR PLUS AIRPORT FEE AND VAT. AFTER HOURS SERVICE FROM 2200 TO 0730. AFTER HOUR SERVICE IN AIRPORT DESKS OF ALEXANDROUPOLIS, KAVALA, CHIOS, KEFALONIA, SAMOS, KARPATHOS, KALAMATA, PREVEZA COST 20 EUR PLUS AIRPORT FEE AND VAT. SERVICE FROM 2100 TO 0800.  AFTER HOURS SERVICE IN AIRPORTS OF THESSALONIKI, IOANNINA, ARAXOS PATRA, CHANIA, KOS, LESVOS, MYKONOS, NAXOS, PAROS, SANTORINI, ZANTE ZAKYNTHOS, VOLOS, SKIATHOS COST 20 EUR PLUS VAT.  AFTER HOURS SERVICE FROM 2100 TO 0800.  AFTER HOUR SERVICE IN ALL CITY STATIONS AND HOTEL DESKS COST 20 EUR PLIS VAT AND TAXES. SERVICE OPERATES FROM 2100 TO 0800.

MINIMUM RENTAL AGE IS 21 YEARS FOR ALL CAR GROUPS.  FOR CAR GROUPS COMPACT SPECIALS CDMR, CDAR, CXMR, CFMN, INTERMEDIATE ICMR, IDMR, IFMR, FULL-SIZE FVMR AND PREMIUM PDMR A YOUNG DRIVERS FEE OF 15 EUR PER DAY APPLIES FOR DRIVERS AGED 21-22. THE YOUNG DRIVER FEE DOES NOT APPLY FOR CAR GROUPS MINI MDMR, ECONOMY EDMR, EDAR, AND COMPACT CCMR. THE MAXIMUM RENTAL AGE IS 75.

CDW COLLISION DAMAGE WAIVER IS OPTIONAL AND REDUCES THE CUSTOMERS FINANCIAL RESPONSIBILITY TO THE EXCESS AMOUNT. THE CUSTOMER IS LIABLE FOR THE FULL COST OF THE DAMAGE OR LOSS IF THIS INSURANCE IS NOT PURCHASED. IN CASE OF AN ACCIDENT AN ADMINISTRATION FEE OF 25.00 EUR PLUS VAT WILL BE CHARGED TO THE DRIVER AT THE END O THE RENTAL. THIS CHARGE APPLIES IRRELEVANTLY OF PARTY AT FAULT. CDW DOES NOT PROVIDE ANY COVERAGE CONCERNING DAMAGES TO THE UNDERSIDE PART OF THE VEHICLE, VEHICLE INTERIOR, WINDSHIELDS, MIRRORS AND TIRES. THE COST OF CDW PER DAY PLUS VAT IS FOR CAR GROUPS MINI MDMR, ECONOMY EDMR EDAR  11 EUR, EXCESS 500 EUR.  CAR GROUPS COMPACT CCMR CDMR CXMR, INTERMEDIATE IDMR ICMR, 15 EUR  EXCESS 700 EUR.  CAR GROUPS COMPACT AUTOMATIC AND SUV CDAR CFMN, FULLSIZE FVMR,   20 EUR EXCESS 1200 EUR.  CAR GROUPS PREMIUM PDMR, INTERMEDIATE SUV IFMR, 27 EUR EXCESS 1200 EUR.  FDW FULL DAMAGE WAIVER IS OPTIONAL AND REDUCES THE EXCESS AMOUNT ON CDW TO ZERO.  FDW CAN ONLY BE PURCHASED IF CDW HAS ALREADY BEEN PURCHASED.  IN CASE OF AN ACCIDENT AN ADMINISTRATION FEE OF 25 EUR PLUS VAT WILL BE CHARGED TO THE DRIVER AT THE END OF THE RENTAL. THIS CHARGE APPLIES IRRELEVANTLY OF PARTY AT FAULT. FDW DOES NOT PROVIDE ANY COVERAGE CONCERNING DAMAGES TO THE UNDERSIDE PART OF THE VEHICLE, VEHICLE INTERIOR, WINDSHIELDS, MIRRORS AND TIRES. THE COST OF FDW PER DAY PLUS VAT IS, FOR CAR GROUPS MINI MDMR, ECONOMY EDMR EDAR, COMPACT CCMR, 6 EUR.  CAR GROUPS COMPACT 4 OR 5 DOOR, COMPACT SUV , COMPACT SPECIAL CDMR CDAR CFMN CXMR, INTERMEDIATE ICMR IDMR, 8 EUR.  CAR GROUPS INTERMEDIATE IFMR, FULLSIZE FVMR, 12 EUR.  CAR GROUPS LUXURY LDMR, 20 EUR.  THERE IS NO EXCESS FOR FDW.

ALL ONE WAY RESERVATIONS ARE ON REQUEST ONLY. IN CASES OF ONEWAY DROP AT DIFFERENT BRANCHES THE FOLLOWING FEES APPLY.  CRETE,  BETWEEN CHANIA AND RETHIMNON AND HERAKLION AND ELOUNDA AG. NIKOLAOS 50 EUR. MAINLAND, BETWEEN ATHENS AND THESSALONIKI 200 EUR.  BETWEEN ATHENS AND PATRA 200 EUR.  BETWEEN ATHENS AND VOLOS 200 EUR.  BETWEEN ATHENS AND IOANNINA 300 EUR. BETWEEN THESSALONIKI AND KAVALA 150 EUR.  BETWEEN THESSALONIKI AND VOLOS 150 EUR.  BETWEEN THESSALONIKI AND IOANNINA 200 EUR.  BETWEEN THESSALONIKI AND CHALKIDIKI 100 EUR.  FOR ONEWAYS TO THE REST OF OUR DESTINATIONS PLEASE CONTACT RESERVATIONS VIA 30 210 3493456 OR 30 210 3493411 FOR DETAILS AND AVAILABILITY.  FOR THE TRANSPORTATION OF THE VEHICLE VIA SHIP AND OTHER FORMS OF TRANSPORTATION, THE RENTERS WRITTEN AUTHORIZATION IS REQUIRED.  A CAHRGE OF 20 EUR PLUS VAT PER DIRECTION WILL APPLY. THE VEHICLE SHOULD BE RETURNED TO THE ORIGINAL RENTAL STATION OTHERWISE THE REGULAR ONE-WAY FEE ALONG WITH THE ADDITIONAL CHARGE OF THE COMPENSATION OF TICKET OF RETURN IN THE INITIAL DESTINATION WILL APPLY. A PREVIOUS COMMUNICATION WITH THE RESERVATION DEPARTMENT FOR THE RENTAL LOCATION IS REQUIRED. ANY VEHICLE RENTED WITHOUT WRITTEN AUTHORIZATION FROM THE RENTAL LOCATION IS NOT COVERED FOR THE TIME THAT IT REMAINS ON A SHIP.

THE RENTAL VEHICLE IS SUPPLIED WITH A FULL TANK OF FUEL. THE VEHICLE SHOULD BE RETURNED WITH THE SAME AMOUNT OF FUEL OTHERWISE THE DIFFERENCE WILL BE CHARGED ACCORDING TO THE OFFICIAL FUEL PRICE.

SUPPLEMENTARY LIABILITY PROTECTION, SLP THIRD PARTY LIABILITY, IS INCLUDED IN THE RATE AND COVERS EACH PERSON FOR THE AMOUNT OF UP TO EUR 750,000 FOR BODILY INJURY AND OR DEATH TO THIRD PARTIES AS WELL AS UP TO EUR 750,000 FOR PROPERTY DAMAGE.

Cross border policy.  Cross Border rentals are allowed only within the European Union.  A prior written authorization is required.  There is also an insurance premium fee that applies depending on the length of the trip and the country.  There is an additional kilometer charge of 0.30 EUR PER KM to be paid by the customer.  The guarantee is equal to the value of the rental car.  These types of rentals should be requested from the rental location at least 7 working days prior to the pick-up date. Please contact the sales department at 30 210 3493456 or 30 210 3493411 for further information.  The minimum time of the publication of a green card is 5 working days. Charge per green card is 90 EUR. The green card covers the rented vehicle with basic insurance TPI as long as it is located in the borders of the country for which it is issued.  Delivery and Collection is available during office hours within city limits up to 15 kms and at a charge of 18 EUR excluding vat.  For outside city limits, over 15 kms but at a maximum of 11km extra the renter will be charged 0.60 EUR per km excluding vat in addition to the initial 18 EUR excluding vat. For Araxos Charter International Airport approximately 40 kms from the city of Patra a charge of 25 EUR excluding vat applies per service.  For deliveries to and from Piraeus port by our Athens downtown branch a charge of 18 EUR excluding vat applies.  For deliveries to and from Rafinas and Lavrios harbours by our Athens downtown branch a charge of 35 EUR excluding vat applies per service.

PERSONAL ACCIDENT INSURANCE, PAI, PROVIDES COVERAGE FOR THE DRIVER FOR MEDICAL EXPENSES UP TO EUR 350 AND EUR 15000 FOR LOSS OF LIFE OR TOTAL PERMANENT DISABLEMENT PER ACCIDENT. THE COST OF PAI IS 4 EUR PER DAY PLUS VAT.

RENTERS MUST PRESENT THEIR PASSPORT, FOR GREEK RESIDENTS AN ID CARD WILL SUFFICE, DRIVING LICENSE AND PERSONAL CREDIT CARD.  ACCEPTABLE CREDIT CARDS ARE VISA, MASTERCARD AND AMERICAN EXPRESS.  CASH CARDS CAN BE USED ONLY FOR THE PAYMENT OF THE RENTAL.  DUE TO PROCESSING TIME, CREDIT CARD DEPOSITS MAY TAKE UP TO 14 DAYS AFTER THE RETURN OF VEHICLE FOR THE MONIES TO BE RETURNED TO THE CUSTOMER.  A DEPOSIT WILL BE HELD OF THE DRIVERS CREDIT CARD WHICH IS EQUAL TO 650 EUROS FOR MINI MDMR AND ECONOMY EDMR EDAR CAR GROUPS.  A DEPOSIT OF 900 EUROS FOR COMPACT CDMR CCMR CXMR CDAR CFMN, AND INTERMEDIATE ICMR IDMR CAR GROUPS IS REQUIRED.  A DEPOSIT OF 1400 EUROS FOR FULLSIZE FVMR,  INTERMEDIATE SUV IFMR AND PREMIUM PDMR CAR GROUPS IS REQUIRED.  FOR CAR GROUPS MINI A1 MDMR AND ECONOMY B1 EDMR, THE RENTER HAS THE OPPORTUNITY TO DEPOSIT IN CASH THE DEDUCTIBLE AMOUNT OF CDW PLUS 150 EUROS PER DAY INSTEAD OF USING A CREDIT CARD. IN THIS CASE THE PURCHASE OF CDW COVERAGE IS MANDATORY. IN THE CASE CDW IS NOT PURCHASED, A VALID CREDIT CARD IS REQUIRED IN ORDER FOR THE VEHICLE VALUE TO BE HELD AS A DEPOSIT.

ROADSIDE ASSISTANCE IS FREE OF CHARGE AND AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK.  MONDIAL ASSISTANCE TEL 30 210 9988148 IS THE ROADSIDE ASSISTANCE PROVIDER FOR ATHENS, THESSALONIKI, HERAKLION, CHANIA, CORFU, AND RHODES LOCATIONS.  FOR ALL OTHER LOCATIONS THE ROADSIDE ASSISTANCE IS PROVIDED BY THE RENTAL STATION.  IT IS RECOMMENDED TO CONTACT THE BRANCH DIRECTLY IN CASES OF ROADSIDE ASSISTANCE.  IN THE CASE OF A LOCATION BEING CLOSED IN THE EVENT ROADSIDE ASSISTANCE IS REQUIRED ALL DIRECT CALLS TO THE BRANCH ARE DIVERTED TO EACH LOCATION'S DESIGNATED 24 HOURS A DAY, 7 DAYS A WEEK ROADSIDE ASSISTANCE MOBILE PHONE LINE.